Customer service has evolved from pre and post sales service to a digital first platform, handing customers the power to glorify or shame brands. How are firms using this medium to be more visible, more human and more pro-active in their consumer engagement strategies?
Watch and learn from the very best in airlines, energy and home decor; on how they service and cater to the needs of the end consumer in one of the most challenging periods in modern history.
ETCatalyse Episode
PANELISTS
MEDIA COVERAGE & PRESS RELEASE

Hear it from the media who have covered ET Catalyse